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Last Updated: June 2026
Welcome to Just Errand. These Terms and Conditions govern your access to and use of the Just Errand website, mobile application, and related services.
By creating an account, accessing, or using our platform, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use the platform.
Just Errand is a technology platform that connects customers with independent service providers for various services, including but not limited to cleaning, handyman services, lawn care, deliveries, shopping assistance, mobile car washing, personal care, and other errands.
Just Errand does not directly provide these services. Service providers operate independently and are solely responsible for the services they offer.
To use our platform, you must:
Be at least 18 years old.
Provide accurate and complete registration information.
Maintain the security of your account credentials.
Comply with all applicable laws and regulations.
You are responsible for:
Maintaining the confidentiality of your account.
All activities that occur under your account.
Providing accurate and up-to-date information.
We reserve the right to suspend or terminate accounts that contain false information or violate these terms.
Customers may request services through the platform.
By placing a booking request, you agree that:
Service availability depends on provider availability.
Estimated arrival times are approximate.
Prices displayed may vary depending on service requirements.
Additional charges may apply if the scope of work changes.
Service providers using Just Errand:
Operate as independent contractors.
Are not employees, agents, or representatives of Just Errand.
Are solely responsible for the quality, legality, and completion of services they provide.
Must comply with all applicable laws, licenses, permits, and insurance requirements.
Payments may be processed through third-party payment providers.
By using our platform, you agree that:
All payment information provided is accurate.
You authorize applicable charges related to requested services.
Refund eligibility will be reviewed on a case-by-case basis.
Just Errand reserves the right to withhold payments where fraud, disputes, or policy violations are suspected.
Customers may cancel bookings subject to applicable cancellation policies.
Refunds may be granted in circumstances including:
Service provider non-attendance.
Duplicate payments.
Proven service delivery issues.
Refund decisions are made at the sole discretion of Just Errand after reviewing available information.
Users agree not to:
Violate any law or regulation.
Provide false or misleading information.
Harass, threaten, or abuse other users.
Upload harmful software or malicious content.
Use the platform for fraudulent activities.
Circumvent platform fees or payment systems.
Violations may result in account suspension or permanent removal.
Customers may leave ratings and reviews based on genuine service experiences.
Reviews must:
Be truthful and accurate.
Not contain offensive, defamatory, or unlawful content.
Not violate the rights of any individual or business.
We reserve the right to remove inappropriate content.
To the fullest extent permitted by law:
Just Errand acts only as a technology platform.
We do not guarantee the quality, safety, suitability, or availability of any service provider.
We are not responsible for damages, losses, injuries, delays, or disputes arising from services performed by independent providers.
Users engage service providers at their own discretion and risk.
All platform content, including logos, trademarks, text, graphics, software, and designs, are owned by or licensed to Just Errand.
Users may not copy, reproduce, distribute, or modify any content without written permission.
Your use of the platform is also governed by our Privacy Policy.
By using Just Errand, you consent to the collection and use of information as described in our Privacy Policy.
We may suspend or terminate access to the platform at any time if:
These Terms are violated.
Fraudulent activity is suspected.
User conduct creates risk for the platform or other users.
Termination does not remove outstanding payment obligations.
We may update these Terms and Conditions periodically.
Continued use of the platform after updates are published constitutes acceptance of the revised terms.
These Terms shall be governed by and interpreted in accordance with the laws applicable in Ireland.
Any disputes arising from the use of the platform shall be subject to the jurisdiction of the Irish courts.
Copyright © www.justerrand.ie 2026